My experience is that active listening is a great strategy to improve communication quality. I use it to repeat what I hear and say “did I get it right?” And I’m thinking about the response at the same time. It shows respect to the speakers, and allows me to figure out a better response.
My experience is that active listening is a great strategy to improve communication quality. I use it to repeat what I hear and say “did I get it right?” And I’m thinking about the response at the same time. It shows respect to the speakers, and allows me to figure out a better response.
Definitely - thanks for sharing!